13. Plugins from YouTube, YouTube videos and channels
13.1 Our website uses plugins from Youtube.de/Youtube.com which - as a subsidiary of Google Inc. - is operated by YouTube, LLC, Cherry Ave., USA (hereinafter designated "YouTube"). The plugins can be identified by a YouTube logo (for example a white "Play" symbol on a red background or the writing "YouTube" in white with "Tube" on a red background). When you visit a web page on our website that contains this kind of plugin, a connection is made to the YouTube servers, which then instructs your web browser to display the plugin on that web page.
13.2 This automatically passes information to the YouTube servers as to which of our web pages you have visited. If you are logged in as a member of YouTube or Google, YouTube links this information to your personal user account for these platforms. When you use these plugins e.g. clicking/play button on a video or sending a comment, this information is linked to, for example, your YouTube user account; you can prevent this by looging out of your account prior to using the plugin. We therefore have no influence on the extent of the data that YouTube collects via this plugin, and have compiled this information to the best of our knowledge. Information on the collection and use of data by the platform and plugins is available at https://www.google.de/intl/en/policies/privacy/
13.3 Various of our websites contain embedded YouTube videos or videos from YouTube channels operated by ourselves. However these only allow connection to YouTube. YouTube is a service provided by Google Inc. To find out more about the purpose and extent of data collection and its use by Google, as well as your rights and the settings available to protect your privacy as a YouTube customer, please refer to YouTube's data protection information.
14. Plugins from Facebook, company profiles
14.1 Our website uses plugins from the social network Facebook, 1601 Willow Road, Menlo Park, CA 94025, USA. We have also set up various profiles for our company on Facebook. The Facebook plugins can be identified by the Facebook logo (white "f" on a differently coloured background) or the "Like" button ("like" or "thumbs up" symbol) on our page. You can find information about Facebook plugins here.
14.2 When you go to a page on our website, the plugin establishes a direct connection between your browser and the Facebook server. This gives Facebook the information that you have visited our site with your IP address. If you click on the Facebook "Like" button when you are logged into your Facebook account, you can link our site content with your Facebook profile. This means that Facebook can relate your visit to our website to your user account. Please note that as the operator of the website, we receive no information about the data transmitted nor its use by Facebook. For further information about this, please visit Facebook Data Protection Information.
14.3 If you do not wish Facebook to link your visit to our website with your Facebook account, please log out of your Facebook user account before visiting our website.
15.1 When you visit a page on our website we may place information in the form of a cookie on your computer. Cookies are small text files sent to your browser by a web server which are then stored on your computer's hard drive.
15.2 Apart from the Internet Protocol address none of the user's personal data are stored. This information is used to recognise you when you next visit our website in order to make navigation easier. For instance, cookies allow us to match a web page to your interests or store your password so that you don't need to enter it every time you visit..
15.3 Of course you can also view our website without cookies. If you do not want us to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. Please refer to information from your browser provider for further details. However, if you do not accept any cookies this may limit the functionality of our offers.
16.1 We collect and store information that you enter on our website or share with us in any other way as a matter of course. This applies to comments, names, email addresses and URLs that you enter in relevant comment boxes. This data is given voluntarily. Please note that the name, web page and any comments can be viewed by every user of this website. The email address of the person making the comment is not displayed.
16.2 We will only use information recorded as a comment for processing comments submitted on the registration form. After filtering, the comments will be integrated into the website and will remain available to view indefinitely. You can request to have your comments deleted at any time. Please contact us should you wish to do so. The personal data raised to process the entry or deletion of the entry will be deleted immediately following entry or deletion provided that no legal statutory retention periods apply.
17. Subscribing to the newsletter
17.1 Promotional information will only be sent to your email address if you have agreed to its use for this purpose. Of course you can cancel your agreement to the sending of newsletters at any time, without incurring any costs other than the transmission costs at the basic rates. A link to unsubscribe to the newsletter can be found at the end of every email, or you can send a brief message to the address given below to unsubscribe or amend your data.
17.2 Individual functions of our newsletter allow us to track automatically by default which content is of particular interest to our customers. We use the results of these pseudonymised evaluations solely for the purposes of improving the services we offer. The results are not assigned to any specific person.
18. Product registration and updating of software
You can register certain products with us and/or insure them against breakage or theft. You can also register on our website for software update notifications. To process the registration we will ask you for the data required. You will be required to enter your identification and contact details and product data in our contact form. We will then store this data and use it for fulfilment of a contract or to provide the service requested.
19. Georeferencing with Google Maps
19.1 On our website you can search for a retailer or optician as well as entering the product or brand, the country and town where you live or in which you are interested. After you have entered the search terms, a results list will show the suppliers that match the search criteria specified. The list is not exclusive and contains our own selected suggestions. You can find other suppliers using Internet search engines if required.
19.2 The georeferencing service we supply via Google Maps will ask you for your location. You can approve this question once, always or never. To do so click on your desired choice. If you authorise your current location to be established once or always, we can determine your location. We use your location to optimise our website and products. Your location is not linked to your personal data nor user profile.
20. Offline and online competitions
Where entrants' personal data is recorded in the context of competitions held by us, this personal data is collected, processed and used exclusively for the purposes of administering the competitions.
21. Online polls, LamaPoll
21.1 The service provider that we engage stores all of the participants' answers and anonymous statistics relating, for instance, to response time or equipment. As we carry out our surveys anonymously, we only have access to the participants' results. Our service provider uses the data collected to convert the results of the survey into an export format and enable us to access them in their processed form. The process by which the results of the survey are gathered and presented to us is purely automatic. The results are not disseminated to any third party, nor are they used or processed by the service provider for any other purpose.
21.2 All surveys carried out by our service provider LamaPoll are essentially anonymous. No personal information is stored. IP addresses are encrypted (with a one-way function). With anonymous surveys, even by email invitation (see 21.3 and 21.4), it is impossible to attribute answers to individual participants. To protect participants in a poll, it is not possible to change the anonymity settings once the poll has been launched. If a poll is launched anonymously it is guaranteed that all survey results remain fully anonymous. We only carry out anonymous surveys.
21.3 As the creators of the survey, we have the option of carrying out non-anonymous surveys. With non-anonymous surveys, the email addresses of the participants can be linked to the answers (if, for instance, an invitation to a survey has been sent using the LamaPoll address book). Furthermore, the survey may request personal data which may subsequently be used to identify the participant.
21.4 In the case of an anonymous survey, we are obliged to obtain your specific consent to collect, store and use your personal data.
21.5 If we invite a participant via LamaPoll, all data that we have uploaded to the LamaPoll system are stored (generally email address, attributes, gender, depending on the state of the survey creator's/user's data availability). These data are only stored temporarily on the LamaPoll system. We can always remove any uploaded data and survey results. The rules in clause 21.4 also apply in this instance.
21.6 We have entered into the required agreement with our service provider LamaPoll regarding contract data processing in accordance with § 11 of the Federal Data Protection Act (Bundesdatenschutzgesetz: BDSG) in order to establish an adequate level of data privacy protection.
21.7 Further information about data protection is available from our service provider LamaPoll at: https://www.lamapoll.de/Support/Datenschutz
22. Advice ABC
22.1 We provide an advice service for our products at www.beratungsabc.de. Advice ABC will help you to search our extensive product range quickly and easily and find suitable products for your visual tasks.
22.2 Advice ABC allows you to select "basic advice" or "comprehensive advice". This will enable you to find a suitable product. There is also a separate advisory service available for specialists, which can be found in the same area of our website. This website should help specialist suppliers of magnifying vision aids to find a suitable vision aid for their clients/customers quickly and easily.
22.3 Our Advice ABC does not allow us to identify the user i.e. using our Advice ABC service is anonymous for the user.
23.1 We have taken technical and organisational security measures in order to protect your personal data from loss, destruction, manipulation and unauthorised access. All our employees and any third parties involved in data processing are bound by the Federal Data Protection Act and other relevant data protection laws and committed to the confidential handling of personal data.
23.2 Our security measures are continuously revised according to technological developments.
24 Change to our data protection regulations
We reserve the right to modify our security and data protection measures should this be required due to technical developments. In this event, we will also adjust our information on data protection accordingly. Please therefore take note of the most current version of our privacy statement.
If you use external links provided on our website, this data privacy statement does not extend to these links. Where we do provide links, we ensure at the time of adding the link that there are no violations of applicable legislation on the linked website. However, we have no influence over compliance by other suppliers with data protection and safety regulations. We neither adopt nor endorse external content. Nor does this third party content reflect our opinion or that of the operator of the affected website. We would therefore recommend that you consult the websites of third party suppliers for their data protection information.
26. Right to information
Sie You may at any time request information about the personal data we have stored about you. If necessary, please write to us at the address below: Eschenbach Optik GmbH, Datenschutzbeauftragter, Schopenhauerstraße 10, 90409 Nürnberg or send an email to datenschutz(at)eschenbach-optik.com
27. Right to object
At any time you may also revoke your consent for us to collect, process and use your personal data. If necessary, please write to Eschenbach Optik GmbH, Datenschutzbeauftragter, Schopenhauerstraße 10, 90409 Nürnberg or send an email to datenschutz(at)eschenbach-optik.com
28. Questions, suggestions and complaints
If you have any questions about our data protection policy or the processing of your personal data, please contact our data protection officer, who is also happy to be of assistance should you wish to request further information, have any suggestions or make a complaint.
Eschenbach Optik GmbH
Fax: +49 911 3600-5238